privacy policy

Effective as of November 3, 2010.

Cytometry Specialists, Inc. (d.b.a. CSI Laboratories) is committed to responsible use of your personal information and the protection of your privacy. As part of our efforts to protect the privacy of your personal information while visiting this site, we created this privacy policy to inform you of the privacy standards used to ensure the security and confidentiality of your information. The following information details how CSI Laboratories uses information that you provide to us via the CSI Laboratories web sites. We strongly encourage you to read this policy carefully. If you have any questions about our policy or our use of your personal information, please feel free to contact us by sending an email to contact@csi-labs.com or by writing to us at CSI Laboratories, 11525 Park Woods Circle, Alpharetta, GA 30005 Attn: Privacy Policy.

We may update this policy from time to time to reflect changes in our use of your personal information and/or applicable law. Any changes made to our policy will be reflected in an updated policy (denoted by an effective date later than the one currently identified above) posted to our web site.

Consent

By visiting and using any CSI Laboratories web site, you are giving your consent to the terms outlined in this Privacy Policy.

What personal information do we collect and how do we use it?

CSI Laboratories does not ask you to provide personal health care information to us through our web sites. We obtain identifying personal information about you only if you voluntarily choose to provide such information to us via e-mail comment to CSI Laboratories. In order to provide our full range of services and provide the best client and patient experience for our users, we may collect the following types of information:

User provided information. Certain aspects of our web site allow you to voluntarily submit personal information to us (such as your name, email address, telephone number and mailing address) via internet browser based forms or by sending us an e-mail. We may retain those communications in order to process your request, respond to such communications or improve the quality of your customer experience.

Cookies: When you visit our web site, we may send one or more small files, commonly referred to as "cookies", which allow us to uniquely identify your internet browser. We use these cookies to store information about you and to track your use of our web site, all in order to improve your customer experience. Your browser may enable you to delete or disable our cookie files.

Logs: By accessing our web site, our internet servers automatically record information your internet browser sends when you visit a web site. These logs may contain information such as your internet protocol (IP) address, browser version, domain name, language, date and time, the referring web site and information in your cookie files. We do not currently, but reserve the right to present internet hyperlinks to other web sites, not controlled by CSI Laboratories, in a format that enables us to track whether those links have been followed. We would only use this information to improve your customer experience.

We will only use your personal information in order to: (i) provide our services or information about our services to you, (ii) analyze and improve our services and operations, (iii) develop product and (iv) address the specific reasons outlined in our web site when we collect your information.

If we use your information for a purpose different from those outlined above, we will ask for your consent prior to such use. You may choose to opt-out of such use at such time. You may also request we remove your personal information from our active systems at any time by contacting us at the email or street address noted above.

External Website Links

Cytometry Specialists, Inc (d.ba. CSI Laboratories) is not responsible for the content or privacy practices of a non-company web site. CSI Laboratories does not control, or have any input in, whether our business partners or Internet-linked sites use or accept cookies on their sites.

The CSI Laboratories web sites contain links to a number of sites that may provide useful information. Links contained on the CSI Laboratories web sites which transfer you to a non-CSI Laboratories site are not maintained by CSI Laboratories.  These web sites may contain different information and/or different privacy policies from those of our CSI Laboratories. You may review the privacy policies of these web sites and/or receive specific information regarding that site's privacy policies and procedures after leaving the CSI Laboratories site.

With whom do we share your information?

We will not share your personal information with third parties unless we have your consent or unless we have a good faith belief we are required to share such information to satisfy applicable law, including the prevention of fraud. We may share certain aggregated, non-personal information collected from you (such as your browser type) with third parties in order to improve our services, but such information will not be sufficient to individually identify you. If you wish to revoke your consent to our sharing of your personal information, you may contact us at the email or street address noted above to request we discontinue sharing your personal information.

What security do we use to protect your personal information?

CSI Laboratories takes reasonable measures to identify and prevent unauthorized access to our systems and disclosure of your personal information. We also restrict access to your personal information to only those persons who need to know the information in order to perform the services we offer. Your personal information may be stored on computer systems maintained by an agent or service provider of our company, each of which will be bound by agreement to protect the confidentiality of your personal information. Our computer systems are located in the United States of America, but the computer systems of our service providers may be located in other countries. Your submission of personal information constitutes your consent to the transfer and storage of your information across international borders.

Do we accept personal information from children?

Our web site is not designed nor directed at anyone under the age of 18, and we do not knowingly accept personal information from persons under the age of 18. If we become aware a person under the age of 18 has provided us personal information, we will discontinue the use of such information and remove it from our active systems.