Effective as of July 24, 2013.
This privacy notice discloses the privacy practices for www.csilaboratories.com, and https://e.csilaboratories.com.
This privacy notice applies solely to information collected by this web site and web portal, or product.
Information Collection, Use, and Sharing
We, CSI Laboratories, are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via form submission, email or other direct contact from you. We will not sell or rent this information to anyone at any time presently, or in the future.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship a supply order or return a specimen.
CSI Laboratories takes pride in its precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data or patient information), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page, or portal.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment, both physically and virtually.
In order to use our e.CSI Portal, or related product offerings, a user must first request a personally identifiable username and password from a local Account Manager or CSI Client Service. During registration a user is required to give certain information (such as name and/or an email address). This information is used to contact you about the services on our site in which you have expressed interest.
We use an outside shipping company to ship orders. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.
We partner with other parties to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. We have a signed agreement with these parties that limits the use and disclosure of any personally identifiable information to the extent necessary for the purpose of providing these services.
This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
via telephone at:
1-800-274-4448 or via email at firstname.lastname@example.org