I had a STAT case of suspected APL that came in on a Friday afternoon. CSI was able to provide an initial diagnosis by 3 pm Saturday and a confirmation by Saturday evening at 7 pm. Your lab really does whatever it takes to support their clients. Great service!
Since working with CSI, we’ve seen a normalization in testing volumes for large, costly molecular tests, and your turnaround times continue to be excellent.
With CSI, we have basically no issues, whatsoever! We are very pleased with the service we are getting.
Please pass along to the folks in IHC that they did an excellent job on case X. They got me 4 immunostains out of tissue that was literally the size of a pin-point.
I wanted you to know and maybe pass it on to whoever might need to know, we have dealt with Client Services and they are ALWAYS ready to help and are very responsive. Our representative is a jewel to work with.
Dr. H. needed a report STAT and your team made sure we got it. That is not unusual, but I just thought y’all should know what a great client services team you have.